Rates and Reservation:

Valle Nevado makes no refunds of any kind in the case of early check out or check out before the departure date of the original booking.

If the case is a later arrival at check in of the reservation, there is no reimbursement for services that were not used, nor does the day change to posterior days. The only exception to this is the case of road closure.

All additional services offered are priced in pesos, which includes the VAT tax (19% aggregate). For foreign passengers, when paying the account, it will be changed to dollars, the exchange rate is observed on the day. These passengers are exempt from tax if they cancel their account in American dollars or credit card that uses dollars.

In the case of lack of snow, Valle Nevado has a modern snowmaking technology. However, if this isn't enough, Valle Nevado will refund 100% of reservations paid that correspond to that date.
The status of the access road to the Andes is operated by the Ministry of Public Works of Chile; therefore, Valle Nevado is not responsible for its status.